Version: 1.0
Effective date: 1 May 2026
Website covered: www.vorellis.com

1. Purpose and Acceptance

These terms of use (“Terms”) govern access to and use of the Vorellis Inc. website accessible at www.vorellis.com (“Site”).

By accessing, viewing or using the Site, you agree to these Terms, to the extent permitted by applicable laws. If you do not agree to these Terms, you must stop using the Site.

These Terms apply solely to the public Vorellis Site. They do not govern the subscription to, access to, or use of the Agent AlexArc platform or any other SaaS service provided by Vorellis.

2. Identification of Vorellis

The Site is operated by:

Vorellis Inc.
2572 Daniel-Johnson Boulevard, 2nd floor
Laval, Quebec, H7T 2R3
Canada

General email: info@vorellis.com

Legal / privacy email: legal@vorellis.com

3. Scope limited to the Website

These Terms and Conditions apply solely to the use of the Website, in particular:

a) viewing Vorellis’ public pages;

b) access to institutional, commercial, informational or promotional content published on the Site;

c) the use of contact forms, information request forms or communication forms;

d) viewing the legal pages, policies, notices and resources made available by Vorellis;

e) any other public use of the Site.

These Terms do not replace or amend:

1. the Vorellis SaaS Subscription Framework Agreement;
2. any applicable Purchase Order;
3. Appendix A — Terms specific to the Agent AlexArc product;
4. the Addendum relating to the processing of personal data;
5. any applicable jurisdictional addendum;
6. any separate contract signed or accepted by Vorellis.

In the event of a subscription to or use of Agent AlexArc, the contractual documents applicable to the subscription shall prevail over these Terms and Conditions in respect of any matter relating to Agent AlexArc, the SaaS Services, Customer Data, Fees, subscriptions, features, usage limits, support, warranties, liability, termination or the processing of personal information on behalf of a customer.

4. Content of the Website

The Website may contain text, pages, service descriptions, commercial information, documents, resources, graphics, images, visual elements, trademarks, logos, slogans, trade names, icons, videos, publications, links, forms or any other content (“Content”).

The Content is provided for general information, presentation, communication or promotional purposes. It may be modified, removed, replaced or updated by Vorellis at any time and without notice.

Vorellis makes reasonable efforts to keep the Content up to date, but does not guarantee that the Content is complete, accurate, free from errors or suitable for any particular situation.

5. No legal, professional or regulatory advice

The Content of the Website does not constitute legal advice, a legal opinion, an audit, a certification, a declaration of compliance, regulatory approval, an appointment as legal counsel, an appointment as a consultant, or an appointment as a DPO, RPRP, vDPO, vRPRP, CISO or external data protection officer.

Browsing the Site, submitting a form or receiving a general response from Vorellis does not create any professional mandate, solicitor-client relationship, advisory relationship, fiduciary duty or contractual relationship other than that expressly provided for in these Terms or in a separate contract accepted by Vorellis.

You must seek advice from your own legal, tax, accounting, technical, cybersecurity, compliance or data protection advisers before making any decision or taking any action based on the Content.

6. Products, services and commercial information

The Site may feature Vorellis, Agent AlexArc or other products, services, projects, features, offers, presentation pages or commercial documents.

This information does not constitute a binding offer, a guarantee, a commitment to availability, a promise of functionality, a certification of compliance or an amendment to an existing contract.

Any order, subscription, or use of a Vorellis product or service is subject to the applicable contractual documents, including the Purchase Order, the Vorellis SaaS Subscription Framework Agreement, the applicable annexes, the DPA, and any other document expressly incorporated.

No marketing page, sales presentation, demonstration, promotional email, product sheet, screenshot or non-contractual statement shall amend the applicable contractual documents, unless it is expressly incorporated into a Purchase Order, a signed contract or a document accepted by Vorellis.

7. Permitted Use of the Site

You may access the Site for legitimate, personal, professional, commercial or informational purposes, in accordance with these Terms and applicable laws.

You must use the Site reasonably and lawfully, in a manner that respects the security, integrity, availability and reputation of Vorellis, its suppliers, customers and partners.

8. Prohibited Uses

You must not, directly or indirectly:

a) use the Site for any illegal, fraudulent, deceptive, abusive or unauthorised purposes;

b) attempt to gain unauthorised access to the Site, Vorellis’ servers, systems, accounts, databases, technical environments or infrastructure;

c) circumvent, disable, compromise or attempt to compromise any security, access control, restriction, monitoring or protection measure;

d) use a robot, script, extractor, scraper, automated tool or similar process to extract, copy, index, crawl or exploit the Site or its Content without Vorellis’ prior written consent;

e) carry out a penetration test, vulnerability scan, load test, active technical audit, automated analysis or attempted exploitation targeting the Site without Vorellis’ prior written authorisation;

f) introduce a virus, malware, harmful code, destructive payload or any element likely to damage, disrupt or compromise the Site;

g) disrupt, overload, slow down, degrade or interfere with the normal operation of the Site;

h) copy, reproduce, modify, adapt, translate, distribute, republish, resell or exploit the Content other than to the extent permitted by these Terms or by law;

i) remove, obscure or alter any intellectual property notice, privacy notice, trademark notice, copyright notice or other legal notice;

j) use the Site in any way that may harm the reputation, rights, commercial interests, security or business of Vorellis or any third party.

9. Intellectual Property

The Site and its Content are protected by applicable intellectual property laws, including laws relating to copyright, trade marks, trade names, trade secrets and related rights.

Unless otherwise stated, Vorellis or its licensors retain all rights, title and interest in and to the Site and the Content.

No rights of ownership, licence, assignment, authorisation to use, reproduction, distribution, modification or commercial rights are granted, except as expressly provided for in these Terms.

You may view the Content and retain a reasonable copy of it for internal, informational or non-commercial purposes, provided that you do not remove the intellectual property notices and do not use the Content in a misleading, competitive, unlawful or prejudicial manner towards Vorellis.

Any other use of the Content requires Vorellis’s prior written consent.

10. Trademarks and Distinctive Signs

The names Vorellis, Agent AlexArc, and AlexArc, as well as the associated logos, slogans, graphics, trade names, product names, interfaces, visuals and distinctive signs, may constitute trademarks, trade names or protected elements of Vorellis or its partners.

You may not use these trademarks or distinctive signs without the prior written authorisation of Vorellis, except to the extent permitted by law to clearly identify Vorellis or its products in a fair, non-misleading and non-prejudicial manner.

No use of the Website entitles you to imply any affiliation, endorsement, sponsorship, partnership, certification or commercial relationship with Vorellis without prior written authorisation.

11. Forms, communications and information submitted

When you use a form, submit a request or communicate with Vorellis via the Site, you must provide accurate, complete and up-to-date information.

You must not submit via the Site:

a) false, misleading or fraudulent information, or information impersonating a third party;

b) sensitive personal information that is not necessary for your request;

c) confidential information belonging to a third party that you are not authorised to disclose;

d) documents or content containing viruses, malware or harmful elements;

e) content that is unlawful, defamatory, abusive, discriminatory, threatening or infringes the rights of a third party.

Vorellis may refuse to respond to a request, delete a message, block a communication or take any reasonable action if it considers that the use of the Site is abusive, fraudulent, unauthorised or contrary to these Terms.

12. Personal Information, Privacy and Cookies

The collection, use, disclosure, retention and protection of personal information in connection with the Site are governed by the Privacy Policy of Vorellis Inc. and Agent AlexArc, available on the Site or via any other link provided by Vorellis.

The Site may use cookies, trackers, technical identifiers, or similar technologies in accordance with the Privacy Policy and available preferences, where applicable.

Where non-essential cookies are used, Vorellis may display a banner or a preference management tool that allows visitors to accept, refuse, or configure certain categories of cookies, in accordance with applicable requirements.

13. Marketing communications

If you choose to receive commercial communications from Vorellis, you may withdraw your consent or unsubscribe in accordance with the instructions included in those communications or by contacting Vorellis.

Even if you unsubscribe from marketing communications, Vorellis may continue to send you administrative, transactional, legal or communications relating to an existing contractual relationship, where permitted or required by law.

14. Links to third-party websites or services

The Site may contain links to third-party websites, platforms, content, tools, policies or services.

These links are provided for convenience only. Vorellis does not control these third parties and is not responsible for their content, practices, policies, security, availability, accuracy or compliance.

Access to a third-party site or service is at your own risk and may be subject to that third party’s terms and policies.

15. Availability, Security and Changes to the Site

Vorellis may modify, suspend, restrict or withdraw all or part of the Site at any time, without notice.

Vorellis does not guarantee that the Site will be available at all times, without interruption, without error, without vulnerabilities, without viruses, or compatible with all devices, browsers, systems or configurations.

You are responsible for your devices, software, internet connections, browsers, security settings and protective measures when accessing the Site.

16. Disclaimer of warranties

The Site and its Content are provided “as is” and “as available”, without any express or implied warranty, to the extent permitted by applicable laws.

Without limiting the foregoing, Vorellis does not warrant:

a) that the Site will meet your requirements;

b) that the Content is complete, accurate, up to date, reliable or free from error;

c) that the Site will be available without interruption;

d) that the Site will be free from viruses, vulnerabilities or harmful elements;

e) that the Content may be used to make a specific legal, commercial, technical, regulatory or professional decision.

17. Limitation of Liability

To the extent permitted by applicable laws, Vorellis, its directors, officers, employees, representatives, suppliers, partners or agents shall not be liable for any loss, damage, claim, cost or consequence arising from:

a) access to or use of the Site;

b) the inability to access or use the Website;

c) any error, omission, inaccuracy or delay in the Content;

d) the use or interpretation of the Content;

e) any interruption, failure, vulnerability, incident, virus or technical problem;

f) a third-party website or service;

g) a decision made based on the Content without appropriate professional validation.

This limitation is not intended to exclude liability that cannot be excluded under applicable mandatory law.

18. Indemnification

You agree to indemnify and hold harmless Vorellis, its directors, officers, employees, representatives, suppliers, partners and agents from and against any claim, loss, liability, damage, cost or expense, including reasonable professional fees, arising from:

a) your improper use of the Site;

b) your breach of these Terms;

c) your breach of any applicable law;

d) your breach of a third party’s rights;

e) any information, request, document or content that you transmit to Vorellis via the Site.

19. Suspension, blocking or protective measures

Vorellis may, without notice, limit, block, suspend or restrict your access to the Site if it reasonably believes that your use:

a) breaches these Terms;

b) poses a security risk;

c) is abusive, fraudulent, automated, excessive or unauthorised;

d) may harm the Website, Vorellis, its suppliers, its customers, its partners or third parties;

e) is required by law, a competent authority or a reasonable protective measure.

20. Amendments to the Terms

Vorellis may amend these Terms to reflect changes to the Site, its practices, its products, its legal obligations or its security measures.

Any amendment will be indicated by a new effective date, a new version or any other reasonable means.

The applicable version is the one published on the Site at the time of your use, unless otherwise expressly agreed in writing.

21. Governing Law and Disputes

These Terms are governed by the laws applicable in the Province of Quebec and by the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to applicable mandatory laws, any dispute relating to the Site or these Terms shall be subject to the jurisdiction of the competent courts of the judicial district of Laval, or any other competent district in Quebec, as determined by Vorellis depending on the circumstances.

22. General Provisions

If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect to the extent permitted by law.

Vorellis’s failure to exercise or enforce any right or remedy shall not constitute a waiver of such right or remedy.

These Terms do not create any partnership, mandate, joint venture, employment relationship, professional relationship, fiduciary relationship or agency relationship between you and Vorellis.

Section headings are included for convenience only and do not affect the interpretation of these Terms.

23. Contacting us

If you have any questions regarding these Terms, you may contact Vorellis:

Vorellis Inc.
2572 Daniel-Johnson Boulevard, 2nd floor
Laval, Quebec, H7T 2R3
Canada

Legal / Privacy email: legal@vorellis.com

General email: info@vorellis.com